An Intelligent Interface for Human-Computer Interaction in Legal Domain

Technological evolution and advances in the field of artificial intelligence have brought about considerable transformations in every area of our lives, also changing our various needs. In particular, the ever-increasing development and use of messaging applications have enabled the growth of services closer to users, as they can be seen as excellent means of advertising, sales and customer service. This is precisely why business models have changed drastically, moving towards new technologies such as ChatBots. The messaging applications nowadays are used daily while ensuring that they can keep up with the pace of this increasingly hectic and demanding world thanks to their 24/7 availability, low costs and customised real-time services. This paper aims to provide a general description and design principle of a ChatBot, designed and developed for the CREA2 (Conflict Resolution with Equitative Algorithms) platform, which includes the management and automatic resolution of disputes concerning the division of assets, trying to avoid costs and bureaucracy.